Privacy Policy and Terms

Last updated: 18 October 2026

1. Privacy Policy

Who processes your data

bombalucky.com is the website of BOMBA DESIGN design studio. The data controller is the owner of the studio. For any data questions, email [email protected].

What data we receive

• name, brand name, city or country;
• the contacts you leave: email, phone, Telegram, Instagram, WhatsApp, Viber;
• brief answers, review texts and online chat messages;
• technical data: IP address, browser, the page you write from;
• anonymous visit statistics (Google Analytics).

Why

• to reply to you and prepare an offer;
• to deliver your order and stay in touch about it;
• to publish reviews and completed work;
• to improve the website.

The legal basis is your consent (given by sending a form, writing in the chat or accepting cookies) and the performance of our agreement.

Who receives the data

We do not sell your data or share it for advertising. The website relies on: website hosting (website and forms), Google (Analytics, Sheets, email, fonts), Telegram (request notifications), TalkTG (online chat). Their servers may be located outside Ukraine and the EU.

How long we keep it

Requests and correspondence – up to 3 years after our cooperation ends; reviews – while they are published; statistics – according to Google Analytics settings.

Your rights

You can ask what data we hold about you, correct or delete it, and withdraw your consent to processing or to publishing your review – just email us. You also have the right to lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights, a data protection authority in your country, or a court.

2. Cookies

The website uses Google Analytics cookies to count visits. Visitors from the EU see a consent request, and statistics are collected only after consent. You can opt out at any time by clearing cookies in your browser settings.

3. Terms of cooperation

How we agree

BOMBA DESIGN operates officially as a registered sole proprietor (FOP) under the laws of Ukraine. Payment is made against an invoice that contains all the necessary details. Prices for the services listed in the price list on this website are fixed. Work that is not in the price list is quoted individually based on its scope. Timelines and scope are agreed with you in writing or in an invoice before work starts. We treat correspondence in any messengers and social networks (including Instagram, Telegram, WhatsApp, Viber) and by email as written agreement. By submitting the brief or paying the prepayment, you confirm that you have read and accept these terms. The studio may decline an order without giving reasons, and may end the cooperation if the terms are breached or communication becomes inappropriate; if cooperation ends for these reasons, the prepayment covers the work completed. If the studio declines an order on its own initiative, with no breach on your side, the prepayment is refunded in full. Promotions and discounts apply on the conditions stated in the promotion and cannot be combined with other discounts.

Brief and materials

We work from the brief and materials you provide: names, texts, photos, references. By sending them, the client confirms they have the right to use them; the studio accepts such materials without checking the rights to them. The client chooses the brand name, slogan and how the logo will be used. The client checks the accuracy of names, texts and contact details before approval. Feedback and approvals are given by one contact person on the client’s side – in writing, ideally in one message per stage. The client is responsible for the content and accuracy of claims in the materials (slogans, advertising texts, information about products and services). References are used as a style guide. Work outside the agreed brief is paid separately.

What the order includes

A logo order includes the logo itself in all necessary vector and raster formats. Logo mockups are added as a gift. A brand book, corporate identity, print-ready layouts and other materials are not included in the logo price: their cost and timeline are calculated individually based on the scope of work.

Payment

Work starts after a 50% prepayment. We show you the final version for approval, and the logo files are delivered after the remaining 50% is paid. If you cancel before work starts, the prepayment is refunded in full. If work has already started, the prepayment covers the work completed and is non-refundable, and interim versions are not handed over. If you don’t respond for more than 14 days after our last message, the order is closed and the prepayment covers the work completed. If by then the order has already been paid in full, the work is deemed accepted in the last version we sent you, and no refund is given. A closed order can be resumed under a new agreement. Bank and payment service fees are paid by the client; the price is fixed in the invoice currency. Clients from Ukraine are invoiced in hryvnias.

Revisions and approval

The number of concepts and revisions depends on the chosen package. Logo revisions beyond the package are charged separately according to the price list:

Minor revision – €4 / $4. A change within the concepts already created: colour or colour scheme, typeface, size, spacing or position of elements, line thickness, slogan or tagline, small details of the mark; changing the brand name in a logo with a mark (the mark stays); going back to a concept that was not chosen and refining it.

New logo option – €22 / $24. A new idea or a different symbol; redrawing all or most of the mark; changing the logo style or layout; changing the brand name in a wordmark (text-only logo); changing the brief after work has started.

Layouts (print materials, signage and other media): a minor revision is €4 / $4; if a layout needs to be changed completely, the price is calculated individually.

These prices do not apply to AI content: revisions to AI videos and creatives are priced separately.

The final payment means the work is accepted in full and without objections. Revisions after full payment are charged at the same prices.

Timelines and working hours

We work Monday to Friday, 9:00–18:00 Kyiv time; Saturday and Sunday are days off. We try to stay in touch all the time, but outside working hours our replies may take longer. All timelines are given in working days and start from the moment the 50% prepayment is received. Time spent waiting for your replies, materials or payment is not included in the timeline. If the project is paused on your side for more than 30 days, the timeline and terms for resuming are agreed again. Rush delivery is available for an additional fee. We are not liable for delays caused by circumstances beyond our control: martial law, air raid alerts, power or connection outages, third-party service failures.

Rights to the logo

After full payment, you receive the exclusive economic rights to the approved final logo: you may use it, modify it and register it as a trademark without restrictions, worldwide and for the entire term of the economic rights. The studio retains the author’s moral rights, including the right to be credited as the author in its portfolio. Until full payment, the rights remain with the studio. Unselected concepts, sketches and working files remain with the studio, and the studio may show them in its portfolio.

Originality and liability

Every logo is created by us, from scratch, for your project, and we do not copy other people’s work. Before delivery, we may check it for similarity using open sources, including internet search. It is impossible to check every mark, logo and image that exists in the world, so accidental similarity to works we did not and could not know about is not considered a violation by the studio. Elements and changes that you suggest or send as revisions, as well as logos made at your request based on a specific reference, are created according to your instructions – the client is responsible for their originality. If any claims are made against the studio because of such materials, revisions or references, the client handles their settlement and related costs. Trademark searches and registration are not part of the studio’s services – decisions on registering and protecting the logo after delivery are made by the client. The studio is not responsible for similar marks that others create or register after the files are delivered. By approving the final version, the client accepts it and takes it into use. Changes after the logo is delivered follow the revision rules above. How and where the logo is used is the client’s decision. The studio is not liable for indirect damages or lost profits, and its total liability for an order is limited to the price of that order, to the extent permitted by law.

Fonts and mockups

We choose fonts that are permitted for commercial use at the time the logo is delivered. Font licence terms are set by the font owners; if they change later, the studio is not responsible. If a font requires a separate licence, we let you know. In the logo files, text is converted to outlines, so the font itself is not needed to use the logo. Logo mockups are demonstration images showing how the logo may look on various media; actual print may differ in colour and material. Mockups are included in the package as a gift: their number matches the chosen package, and the studio selects the media for them.

AI content

AI videos and creatives are made using third-party artificial intelligence services. Generated materials are not subject to the studio’s copyright, so no exclusive economic rights are transferred: you receive the finished result for use under the terms of the services used to create it. Individual generated elements may recur in other materials, so their uniqueness is not guaranteed. Requirements for AI content vary between countries and platforms, including rules on advertising and labelling AI-generated materials. Before publishing or using the materials commercially, the client checks their compliance with the laws of their country and platform rules; the studio does not guarantee such compliance.

Production and printing

Manufacturing, printing and installation of signage and other media are arranged separately. The quality of production, materials and installation is the responsibility of the contractor or print shop performing that work. Colours on screen and in print may differ due to monitor settings, materials and printing technology, so the client checks and approves the layout before printing. The print shop is responsible for print quality, colour reproduction on the media and production deadlines.

File storage

Once the files are delivered, the client is responsible for keeping them. In addition, the studio keeps copies of the files for about 6 months after the project is completed.

Publication of work and confidentiality

By placing an order, you agree that the studio may publish the completed work in its portfolio, on its website and on social media, including Instagram. If you do not want it published, please tell us personally. We do not share any other information about your project with third parties. The studio may involve its own designers in the work, who follow the same rules.

Reviews

The website features reviews from our clients. If you would like to change or remove your review, contact us and we will do it within a few days.

If a question arises

Any questions are first resolved through negotiation: email us at [email protected] and we will reply within 10 business days. These terms are governed by the laws of Ukraine. The studio may update these terms; each order is subject to the version in effect at the time of payment. If you order services as an individual for personal needs (a consumer), you keep all the rights granted to you by consumer protection law, and these terms are interpreted accordingly. If any provision of these terms becomes invalid, the remaining provisions stay in effect.

Version of 18 October 2026.